Privacy Policy

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1. Introduction

Charxrelzol ("we", "our", or "us") operates the website charxrelzol.world, which provides general informational and educational content about everyday movement and active living in New Zealand. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

We are based at 216 Commerce Street, Frankton, Hamilton 3204, New Zealand, and are committed to protecting your privacy in compliance with the New Zealand Privacy Act 2020 and, where applicable, the General Data Protection Regulation (GDPR).

2. Data Controller

Charxrelzol
216 Commerce Street, Frankton, Hamilton 3204, New Zealand
Phone: +6478469480
Email: info@charxrelzol.world

3. Information We Collect

3.1 Information You Provide Directly

When you use our contact form on charxrelzol.world, we collect:

  • Your name
  • Your email address
  • The content of your message
  • Your consent confirmation for data processing

3.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and approximate geographic location (New Zealand and international visitors)
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website or source
  • Device type and operating system

3.3 Cookies

We use cookies and similar technologies. Please see our Cookie Policy for full details.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries submitted via our contact form on charxrelzol.world
  • To improve and maintain our website content about everyday movement and active living in New Zealand
  • To analyse website usage and improve user experience for our New Zealand audience
  • To comply with legal obligations under New Zealand and international law
  • To protect the security and integrity of our website

5. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data on the following legal bases:

  • Consent: Where you have given explicit consent (e.g., submitting the contact form with the GDPR checkbox)
  • Legitimate interests: For website analytics and security purposes
  • Legal obligation: Where required by applicable law

6. Data Retention

Data Type Retention Period Purpose
Contact form submissions 12 months To respond to enquiries and maintain records
Website analytics data 26 months To analyse usage patterns and improve content
Cookie consent records 13 months To record and honour your cookie preferences
Server logs 90 days Security and technical maintenance

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

  • Service providers: Trusted third-party providers who assist in operating charxrelzol.world (e.g., hosting, analytics), bound by confidentiality obligations
  • Legal requirements: When required by New Zealand law, court order, or governmental authority
  • Business transfers: In the event of a merger, acquisition, or sale of assets, with appropriate notice to you

8. Your Rights

Under the New Zealand Privacy Act 2020 and GDPR (where applicable), you have the following rights:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data
  • Right to restriction: Request that we restrict processing of your data
  • Right to data portability: Receive your data in a structured, machine-readable format
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent at any time without affecting prior processing

To exercise any of these rights, please contact us at: info@charxrelzol.world

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • HTTPS encryption for all data transmitted to and from charxrelzol.world
  • Access controls limiting who can access personal data
  • Regular security reviews and updates
  • Secure data storage practices compliant with New Zealand standards

10. International Data Transfers

Your data is primarily processed and stored in New Zealand. If data is transferred outside New Zealand or the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

11. Children's Privacy

Our website is not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in New Zealand privacy law, technology, or our practices. The date at the top of this page reflects the most recent revision.

13. Complaints

If you have concerns about how we handle your personal data, you may contact us directly. You also have the right to lodge a complaint with the New Zealand Privacy Commissioner at privacy.org.nz, or for EEA residents, your local data protection authority.

14. Contact Us

Charxrelzol
216 Commerce Street, Frankton, Hamilton 3204, New Zealand
Phone: +6478469480
Email: info@charxrelzol.world